Remote service customers, improve service quality

At a construction site in Almaty, Kazakhstan, one FYG Hzs180 concrete mixing plant stands upright. Under the joint efforts of the after-sales service engineers and the customers , the concrete mixing plant has been put into production smoothly. Due to the impact of the foreign epidemic, we can not send after-sales service personnel to the field to guide the installation and commissioning. In order to ensure the smooth commissioning, the after-sales service engineers responded flexibly, actively communicated with users through Wechat video, QQ ,remote control and other means, and overcame difficulties such as language barriers, from equipment installation and commissioning, offered remote guidance training, high-quality and efficient service. Almaty is the largest city of Kazakhstan, Fangyuan group concrete mixing plant served in the infrastructure of Kazakhstan, in order to promote china-kazakhstan friendship to build a new bridge. We will continue to uphold the customer first, service first concept, constantly improve service quality, to provide customers with high quality service, help the company's after-sales service work to a new level!

The construction machinery products produced by Fangyuan Group include JZC, JS series Concrete Mixer, PLD series Concrete Batching Machine, HBT series Concrete Pump, HZS series Concrete Batching Plant, HZS series concrete mixing plant,TC series Tower Crane, PT series tower crane, SC series Construction Elevator, and WBZ series Stabilized Soil Mixing Plant, JZL series electric pile driver, FY series concrete mixer truck,etc.